We redesigned an enterprise AI operations dashboard from the ground up, turning a frustrating 15-page maze into a unified command center that users actually love.
SynthOS had powerful analytics but their dashboard was a nightmare. Engineers built it without design input, resulting in 15+ page views to find basic metrics. Churn was climbing and enterprise clients were starting to evaluate competitors.
Redesigned the entire dashboard from scratch. Created a unified command center with real-time data visualization, a natural language query bar ("show me errors in the last hour"), and role-based views. Dark theme optimized for extended use by operations teams.
Time-to-insight dropped 73%. Users went from complaining about the dashboard to showing it off in demos. NPS nearly doubled, churn dropped 40%, and three Fortune 500 companies adopted the platform based on the new experience.
Built for scale with WebSocket-driven live data, custom D3.js visualizations, and a PostgreSQL backend optimized for analytical queries.
Our users went from complaining about the dashboard to showing it off in demos. That's the NeoDigital effect.
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